Support
One person builds Pausr, and that same person answers your email.
Write to us
support@pausr.io. Expect an answer within two working days, usually sooner. Writing in French or English is equally fine.
Faster than writing
Most questions already have an answer: what Pausr sees and where your data goes, how it differs from a Pomodoro timer, why breaks never interrupt a call.
Lost your license key?
Enter the email you paid with and the key comes straight back to you. No account, nothing to remember.
Bought through the Mac App Store?
Subscriptions and refunds for that version are handled by Apple, not by us. Manage them in App Store settings on your Mac. Anything about the app itself still comes to the address above.